About the author

ABOUT THE AUTHOR | Resume

Carol M. Barnum is Professor of Technical Communication at Southern Polytechnic State University in Marietta, GA, a technical communication consultant specializing in custom training and usability, an award-winning author, a top presenter at Society for Technical Communication (STC) annual conferences, a Fellow of STC, and a recipient of STC's Jay R. Gould Award for Excellence in Teaching Technical Communication. She was a member of STC's board of directors for 7 years, 3 years as a Director-Sponsor and 4 years as Assistant to the President for Publications.

Her courses in graduate and undergraduate technical communication at Southern Polytechnic include a graduate course in usability testing; her consulting work includes testing hardware, computer-based training, software, and Web sites. Her most recent book, Usability Testing and Research, reflects the focus of her work on usability since 1992.

Recent clients include:

  • Nielsen Media Research
  • CibaVision
  • Promina Healthcare Systems
  • Conseco Insurance Company
  • Factory Automation Systems
  • French in Interaction (Emory University/Corporation for Public Broadcasting)
     

Related books by Barnum include:

  • Techniques for Technical Communicators, co-edited with Saul Carliner, Macmillan, 1993.
  • Winner of international award, STC publication competition, 1993.
  • Prose and Cons: The Do's and Don'ts of Technical and Business Writing, National (Prentice Hall),1986. Best of Show, regional STC publication competition, 1986.
Resume
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Questions? Comments? Contact Dr. Barnum at cbarnum@spsu.edu
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