ABOUT THE BOOK | summary | features | contents | preface | reviews

• Based on the most current research in the field, this text reflects the most recent developments and studies available on this topic. 
• Sidebars throughout the book catch the attention of the readers and highlight key concepts in the text. 
• A unique chapter on testing Web-based documents provides coverage of what is now the hottest area in usability testing.
• An appendix on teamwork gives pertinent advice in an area neglected by other texts: building and coordinating cross-functional teams for usability testing.
• Frequent examples of planning, conducting, and reporting usability tests present current samples of student and professional projects.